At LVX Painting, we believe that quality is the cornerstone of any successful business. That's why we're committed to providing unparalleled service, expertise, and attention to detail to our clients in Northern Kentucky and surrounding areas.
Our Mission
Our mission is to restore and enhance the beauty of historic homes, while respecting the original craftsmanship and preserving their integrity for future generations. We understand that every home has its own unique character, and we strive to bring out the best in each one. Our goal is to provide exceptional painting services that exceed our clients' expectations, while also preserving the historic charm and authenticity of their homes.
Our Values
At LVX Painting, we operate on a simple set of core values that guide our behavior and decision-making:
- Professionalism: We believe that professionalism is key to delivering exceptional results. Our team is dedicated to providing top-notch service, and our owner, Randall Reese, is personally involved in every project from start to finish.
- Responsibility: We take responsibility seriously, which is why we're fully licensed, insured, and committed to delivering high-quality workmanship. We're also proud of our A+ ratings from the Better Business Bureau and Angie's List.
- Respect: We believe that respecting our clients, their homes, and their neighbors is essential to building strong relationships. That's why we're meticulous about our work, our appearance, and our behavior on job sites.
Our Services
We offer a range of services designed to enhance the beauty and character of your home:
- Interior Painting: From neutralizing personal colors to adding some pizzazz to your surroundings, we're here to help you create the perfect color scheme for your home.
- Exterior Painting: Our team will carefully prepare and paint your exteriors to bring out the best in your home's architectural details and charm.
- Historic Restoration: We specialize in restoring historic homes to their former glory, using our expertise to preserve original features and details.
- Commercial Services: While we're no longer offering commercial painting services, we're happy to recommend a reputable commercial painter if you need one.
Why Choose LVX Painting?
When you choose LVX Painting, you can expect:
- Personalized attention from our experienced team
- Quality workmanship and attention to detail
- A focus on historic preservation and respect for your home
- Professionalism, responsibility, and respect for you and your neighbors
- A commitment to quality that exceeds industry standards
Quality of Work
The quality of work provided by LVX Painting is inconsistent, with some reviewers reporting excellent results and others experiencing numerous problems. Adrianne U. and Nicki U. praised the company for their skilled and professional painters, while Dennis H. and Doug P. had severe issues with the quality of their work. The company's work on Dennis H.'s historic home included mistakes such as poorly done caulking, screens left untagged, and an outdoor light left disassembled. Doug P. described the painting job on his building as looking like it was done by kids, with poor caulk work and a failed attempt to paint a metal roof.
Communication
Communication issues also seem to be a problem for LVX Painting. Dennis H. and Doug P. both reported having to call the company back multiple times to resolve issues, with little to no resolution. Randall Reese, the owner, was described as unprofessional and hostile in his interactions with Dennis H., and Doug P. never received an offer to come back and fix the problems with his job. In contrast, Adrianne U. and Nicki U. praised the company for their good communication and willingness to work with them to resolve issues.
Responsibility and Reliability
Respect for the customer's property and a commitment to completing the job seem to be lacking in some cases. Dennis H.'s job was left unfinished due to the company's claims of being overwhelmed with other projects, and the customer was left to deal with the consequences of the unfinished work. Doug P. also reported that the company's prep work was nearly non-existent, and the owner showed little interest in fixing the problems.
Overall Experience
The overall experience with LVX Painting seems to be heavily dependent on the specific project and the level of professionalism of the individual workers. While some customers have reported excellent results, others have experienced numerous problems and unprofessional interactions. It is recommended that potential customers carefully research the company and read multiple reviews before considering hiring them for a painting project.
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