Delivering a project that exceeds your expectations
A Tradition of Excellence in Paint and Design
True Blue Professional Painting and Decorating Inc. has been a trusted name in the Northwest suburbs of Chicago for over 25 years. Family-owned and operated, we take pride in delivering exceptional painting and decorating services for both residential and commercial clients.
Our Expertise and Services
Our skilled and experienced team offers a comprehensive array of services to meet all your painting and decorating needs. Whether you need:
Interior Painting
- Breathe new life into bedrooms, living spaces, and offices.
- Refresh cabinets, walls, and ceilings.
- Expert staining and texturing.
Exterior Painting
- Protect and enhance the exterior of your home with professional painting and staining.
- Restore and revitalize cedar siding.
Additional Services
- Faux finishing for unique and stylish walls.
- Professional wall paper removal and application.
Driven by Your Satisfaction
We prioritize customer satisfaction by:
- Using only top-quality brands and materials.
- Providing meticulous preparation and attention to detail.
- Maintaining open communication throughout the project.
- Offering a 4-year guarantee on all workmanship.
Client-Focused Approach
Our team understands that each project is unique, which is why we take a personalized approach. We:
- Provide free estimates and consultations.
- Listen carefully to your needs and desires.
- Offer expert advice and suggestions.
Committed to Transparency and Trust
True Blue Professional Painting and Decorating Inc. is fully licensed and insured for your peace of mind. We are proud of our stellar reputation, built on:
- Transparency in our pricing and procedures.
- Excellent communication and customer service.
- Commitment to quality and craftsmanship.
Contact Us Today!
Let us transform your space and exceed your expectations. Contact us today for a free estimate and learn how our expertise can bring your vision to life.
Quality of Work and Materials
The majority of reviewers have expressed dissatisfaction with the quality of work and materials provided by True Blue Painters. One reviewer mentioned that they were charged over $13,000 for a poor quality job, with only one coat of paint applied in many areas, and some areas not painted at all unless additional payment was made. Another reviewer reported finding paint all over their floor and cabinets, and crooked ceiling lines.
Professionalism and Behavior
Several reviewers have noted unprofessional behavior from the company's owners and employees. One reviewer felt uncomfortable when the owner, Bryan, brought up his religious beliefs and asked to pray together during the pricing process. The same reviewer reported that Bryan was argumentative and seemed out of control at times. Additionally, two reviewers have witnessed employees texting and driving, which has caused concerns about the company's professionalism and safety.
Honesty and Integrity
One reviewer reported that they experienced theft while True Blue Painters were working on their property. The stolen items included a gun, cash, gift cards, and tools. This has raised concerns about the company's honesty and integrity.
Responsiveness and Communication
One reviewer mentioned that they tried to call the company to leave a message, but the mailbox was full. This suggests that the company may not be prompt in responding to customer inquiries.
Positive Experiences
On the other hand, two reviewers have reported positive experiences with True Blue Painters. They praised the company's attention to detail, respect for customers, and professional behavior. They also appreciated the helpfulness of the crew in coming up with suggestions and solutions to meet their needs.