Exceeding Your Expectations
Krystal Klean, a leading building care company, has been providing top-notch services for over 20 years. Headquartered in Jacksonville, Florida, our company started with a simple mission: to deliver quality building care services that are affordable. Today, we take pride in serving the entire Southeast United States with a fleet of specialized equipment and a team of 160 dedicated professionals. With more than 40,000 satisfied customers, we are equipped to handle any project, from painting and pressure washing to window cleaning and a range of commercial and industrial services.
Complete Building Care Services
Krystal Klean is a full-service building care company, offering a wide range of services, including window cleaning, caulking, waterproofing, pressure washing, soft roof washing (including gutters), interior and exterior painting, and much more. We serve residential, industrial, and commercial building care customers and have the equipment and expertise to tackle any project.
Residential Services
Krystal Klean offers a variety of residential services designed to meet the unique needs of homeowners. Our services include window cleaning, pressure washing, soft roof washing, interior and exterior painting, paver and deck renewal, gutter cleaning, and screen repair. Our team of experienced professionals is committed to delivering quality services that exceed your expectations.
Industrial & Commercial Services
At Krystal Klean, we understand that industrial and commercial buildings require specialized care and maintenance. That's why we offer a range of services tailored to meet the unique needs of these buildings. Our services include high dusting, industrial painting and coating, retail restroom cleaning, interior and exterior painting, 24/7 pressure washing, hi-rise route & retail cleanings, parking lots and garages, school and government services. Our team of experts has the skills and expertise to handle any industrial or commercial project, no matter the size or complexity.
Safety and Professionalism
At Krystal Klean, we take safety seriously. Protecting ourselves, your property, and the surrounding areas is a part of every job. All Krystal Klean team members are trained, insured, and participate in ongoing education and safety training. We are committed to delivering safe and professional services that exceed your expectations.
Quality of Work
The majority of reviewers were disappointed with the quality of work provided by Krystal Klean. They reported areas being missed, such as windows and screens not being properly cleaned, and even bugs and dirt being left behind. The workers seemed unenthusiastic and failed to meet expectations.
Communication and Transparency
Reviewers also expressed frustration with the lack of transparency regarding services provided and extra fees. They felt that the company should have clearly communicated what was included in the initial price and what would incur additional costs.
Customer Service
The company's customer service was also criticized, with reviewers feeling that their concerns were not adequately addressed. When issues were brought to the attention of the office staff, the response was unsatisfactory, leaving customers feeling disappointed and frustrated.
Exceptional Experience
However, one reviewer had a positive experience with Krystal Klean, praising their professionalism, courteousness, and high-quality work. This reviewer was a business owner who had a quarterly contract with the company and reported being extremely satisfied with their services.
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